Is there a delivery charge?

Paint orders are delivered free of charge anywhere in mainland UK within 3-5 working days.

Express delivery costs £5 and guarantees your order leaves us within 1 working day. Express ordered placed before 10AM MON-FRI will always be dispatched on the same day.

Wallpaper Orders incur a delivery charge of £11


Why should I create an account?

The checkout process on this website gives you the option to create an account or check out as a guest.

Creating an account is worth doing if you are likely to order more than once as the website will remember your details and you can view previous transactions (very useful if you decide you want more of the same paint but can’t remember which colour or finish you had last time!)


Can I return paint?

Your order is made specifically for you, so in the event you have changed your mind, we are unable to take back paint. For this reason we thoroughly recommend the process of testing sample pots in situ.

If you believe your paint is faulty, please contact our customer service team on 0845 880 5855, or by submitting your contact details and order information here


Can I use any credit/debit card to pay for my order?

We accept all credit and debit cards, apart from American Express


Can you deliver next day?

90% of express orders received before 11 AM (Monday-Friday) are despatched the same day, on a 'next working day' delivery service, dependedant on your delivery address. As the delivery service is operated by a third party carrier we can’t offer a guaranteed next day delivery service.